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Project Manager

Project Manager

Are you a highly organized, detail-oriented project management professional looking to join an innovative company where you can make a big impact?

Can you masterfully steer multiple projects to on-time, on-budget completion by coordinating cross-functional teams of technologists, operational staff and clinicians?

Do you enjoy a fast-paced, dynamic work environment full of high-energy teammates?

Do you share our passion for enabling positive change within healthcare and helping patients with chronic conditions like diabetes?

If so, you could be a perfect fit for our team that shares a common mission and passion for helping others and a desire to build a great company.

Fit4D is a high-growth, venture-backed health tech services company, based in New York City, that partners with pharmaceutical & device companies, payers and ACOs to deliver personalized, technology-based coaching to improve treatment adherence and health outcomes for people living with diabetes and other chronic conditions.   The company has a high-energy, results-oriented work place that believes our success, as well as the success of our customers and patients, relies primarily on a fantastic team with the passion, drive and skills to change the face of chronic condition management.

The Project Manager will join a strong technically-oriented operations team that continuously innovates and improves our technology solutions, ensures the successful implementation and support of all customer programs and enables our clinical team to efficiently engage a large patient population.  The Project Manager will be responsible for on-time completion of projects to develop and implement new solutions and new releases of our technology platform, both of which are critical to the company’s growth. This role will report to the Director of Technical Operations and be part of our high-energy, passionate team of innovators.


Define project scope and objectives involving all relevant project stakeholders.
Identify resource needs and ensure resource availability and allocation
Develop project plans and coordinate internal and vendor resources to execute projects on-time and on-budget within the defined scope
Track project progress and provide on-going status to stakeholders and management
Define project risks and develop risk mitigation plans to ensure successful implementation
Establish and maintain relationships with third party vendors and internal parties
Develop adequate product and technical knowledge to help support project requirement, design, and testing activities with project resources
Ensure agreed scope and business requirements are satisfied by product design and solution development
Define test plans and ensure appropriate resources are allocated to complete thorough testing of solution
Define conversion strategy and execute conversion plan as required for project solution
Develop and execute a release plan to launch solution to production
Support onboarding and system training
Work with leadership team to support future evolution of Fit4D technology platform


3-5 years hands on project management experience related to technology or tech-enabled services
Experience working in start-up environment preferred
Must have healthcare industry experience (non-negotiable); preference given to experience with technologies or services related to medication adherence, care management, patient engagement or telehealth
Experience preferred with solutions that involve Customer Relationship Management (CRM), Call Center Technology, Patient Engagement, Telemarketing or Digital Marketing
Experience working with virtual and offshore teams
Bachelor’s degree required, in fields similar to Health Care Management; Business Information Technology; Master’s degree a plus
Motivated and able to work both independently and in a team environment
Strong initiative to improve solutions, systems, and processes


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